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Support and maintenance for websites, software, APIs and mobile apps, for UK businesses, from Boolet Ltd. Monthly plans from £129 with maintenance included, or £49 an hour, with every ticket, logged hour and invoice in your own client portal.
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One team looks after whatever your business runs on, on a monthly plan or by the hour. Tell us what you have, and we will look at it before suggesting a plan or a one-off fix.
WordPress, online shops and custom websites: updates, backups, security alerts, fixes and content changes.
Bug fixes, small features and upkeep for web apps, admin systems and custom business software.
Integrations and webhooks kept running, and repaired when a third-party service changes.
Bug fixes and updates that keep your app working as phones and operating systems change.
Pay monthly by Direct Debit, card or invoice, and cancel any time. Routine maintenance is included and does not use your hours. Unused hours stay on your balance. Prices match boolet.co.uk/pricing, without VAT.
£129 a month
A live website that needs looking after, with a few small changes most months.
£249 a month
A website, app or product that is still changing and needs small features.
£449 a month
Software or a product the business runs on, where waiting is not an option.
£49 an hour
No plan. Tell us the task, we quote it in hours, and you buy those hours by card in your client portal. Hours you buy never expire.
Get a quoteAlready a client? Start or cancel your plan in the portal.
Read and sign proposals, follow each project's progress, and see what was agreed, invoiced and paid.
Pay invoices by card or bank transfer, in full or in parts. A receipt arrives by email every time.
Raise a ticket with screenshots, chat with the person fixing it, and see every minute logged against it.
Client loginClients raise tickets in the portal at any time. The team works Monday to Friday, 9:00 to 18:00, and each plan sets how quickly you hear back.
Describe it in the portal, add the page address, and attach up to five screenshots, files or screen recordings.
The team is notified straight away. The ticket is assigned, and you can see when it has been read.
Replies arrive by email and in the ticket's chat. If we need something from you, the ticket says so.
Each piece of work is logged with who did it and how long it took. Mark the ticket resolved, or reply to reopen it.
New websites, web apps and mobile apps, from the same team that supports them. A free 30-minute call comes first, then a written proposal with the price and the timeline.
About 2 weeks from deposit to launch, paid in two stages.
About 11 weeks from deposit to launch, paid in three stages.
About 10 weeks from deposit to launch, paid in three stages.
About 3 weeks from deposit to launch, paid in three stages.
About 11 weeks from deposit to launch, paid in three stages.
About 4 weeks from deposit to launch, paid in two stages.
About 6 weeks from deposit to launch, paid in three stages.
Every plan includes routine maintenance: monthly updates to your CMS, plugins and packages, daily backups, and uptime and security alerts. That work does not use your hours. On top of it you get support hours each month for changes, fixes and content such as blog posts: 3 on Care (£129 a month), 6 on Growth (£249) and 12 on Scale (£449).
No. We support websites, web apps and custom software, APIs and integrations, and mobile apps. Tell us what you have and what it runs on, and we will look at it before suggesting a plan or a one-off fix.
Ad hoc hours are £49 each. Plan hours work out at £43 on Care, £41.50 on Growth and £37.42 on Scale, and the maintenance and faster response come on top.
Next working day on Care and Growth, and same working day on Scale, during working hours (Monday to Friday, 9:00 to 18:00). Every request is a ticket in your client portal, so you can see when the team has read it.
Yes. There is no minimum term. Cancel in your client portal and the plan runs to the end of the month you have paid for; no further payments are taken. Unused hours you have paid for stay on your balance.
Monthly, by Direct Debit or card through Stripe, or by an invoice we send each month that you pay by bank transfer or card. Each paid month adds the plan's hours to your support balance, and you get a receipt every time.
Yes. Tell us the task in a ticket and we quote it in hours. Buy those hours by card in your client portal at £49 an hour, and the work is logged against the ticket it was spent on. Hours you buy never expire.
Yes. Send us the address and tell us what it runs on, and we will look at it before suggesting a plan or a one-off fix.
Raise a ticket in your client portal with the page address and any screenshots, files or screen recordings. You can chat with whoever is working on it, and see the time logged.
Websites are fixed packages from £499. Custom software and mobile apps start from £1,999 and are priced on your requirements, with a written proposal after a free 30-minute call. Every new project includes a launch support plan.
info@boolet.co.uk
+44 7413 564737
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